PRIVACY POLICY 

Privacy policy pertaining to Nordies Tour’s customer, partner, marketing and order information.

 

Nordies Tour (Business ID: 3335560-9) is a private company and owns the rights to www.nordiestour.com and its contents on social media platforms. 

 

CONTACT DETAILS

Nordies Tour

Korkalonkatu 7 B, 96100, Rovaniemi 

E-mail address: nordiestour@gmail.com

 

NAMES OF THE REGISTERS 

a) Customer, partner and marketing register.
b) Order register.

 

THE PURPOSE OF AND THE GROUNDS FOR THE PROCESSING OF PERSONAL DATA

 

The grounds for registration is a business relationship established by agreement with the customer or partner and Nordies Tour, separate consent to the processing of customer data, Nordies Tour's legitimate interest or legislation. The purpose of the registers is to manage the personal data required for collaboration between Nordies Tour and its customers and partners, to ensure smooth customer service and the production and provision of benefits and services and to enable marketing and the planning and development of business.

Personal data is collected and processed with the customer or partner for the following purposes:

  • The realization and confirmation of purchases related to services provided by Nordies Tour and other service providers
  • The realization and confirmation of online purchases for the customer
  • The production and delivery of service packages agreed upon with a corporate customer, related invoicing and the management of the customer relationship
  • The analysis and development of products, services and business and the compilation of statistics
  • Advertising, marketing and direct marketing. The data subject has the right to prohibit direct marketing directed at them
  • The realization of Nordies Tour's legitimate interests, such as responding to a legal claim
  • The fulfillment of Nordies Tour's legal obligations
  • Information pertaining to underage persons
    >In its booking forms, Nordies Tour may request its customers of legal age to provide ages of their underage children. This information pertaining to underage persons is not used for any purpose other than the delivery of the products or services ordered. 
  • Cookies are used to make the website function faster, to simplify the login process and to better target the content of the website to the user. For more detailed information on the purpose of the use of cookies, the grounds on which they are used and the data content collected, please refer to the cookie policy.

 

DATA CONTENT OF THE REGISTERS

 

The registers may include the following information:

In customer register:

  • Identification information (name)
  • Contact information (e-mail, phone number, social media user name)
  • Number of participants
  • Pick-up address
  • Duration of stay in Rovaniemi city/Finland 
  • Age of participants who are 2-12 years old 
  • The use of cookies

In order register:

  • Information contained in the customer register
  • Services ordered and delivered
  • Information collected in connection with services provided by Nordies Tour partners

 

SOURCES OF INFORMATION FOR THE REGISTERS

The primary source of personal data is information provided by the customer or partner at the start or in the course of the collaboration. Personal data is also collected from interactions through social media platforms, phone, email and in person. Personal data may be collected in connection with the purchase of additional services. 

 

DISCLOSURE OF INFORMATION 

Data pertaining to data subjects may be disclosed to Nordies Tour and its partners to fulfill the purposes described herein. Otherwise, data is disclosed only to the extent permitted and required by law.

Personal data transferred outside the EU or EEA is primarily cookie data (e.g. data on how many users visit the website and how they navigate the website), but ensuring the quality, integrity and correct functioning of information systems that are vital for the provision of services may require, on a case-by-case basis, the transfer of other personal data outside the EU or EEA. Such cases are occasional transfers of individual data of individual data subjects, which are carried out only to the extent required to resolve a specific case.

 

PROTECTION AND STORAGE OF DATA

The basis of the processing of personal data is respect for the rights and freedom of data subjects at all stages of the processing and the fulfillment of the legal grounds for processing. Nordies Tour only collects and processes information that is necessary for its operations. Digital material may only be accessed by authorized users of nordiestour.com. Users are instructed to take data security into account when processing personal data. Personal data is only stored on secure devices. 

 

DATA SUBJECTS' OTHER RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA 

  • Data subjects have the right to know what information pertaining to them is stored in the register. The written and signed request for access must be sent to nordiestour@gmail.com. The data subject submitting the request must be prepared to verify their identity in accordance with the instructions provided by Nordies Tour. 
  • Data subjects have the right to request the rectification of incorrect personal data pertaining to them after being informed of or discovering the error. If the data subject is able to rectify the error, they must rectify the incorrect information without delay. If the data subject is not able to rectify the information themselves, they must submit a request for rectification. The written and signed request for rectification must be sent to nordiestour@gmail.com. The data subject submitting the request must be prepared to verify their identity in accordance with the instructions provided by Nordies Tour. 
  • Data subjects also have the right to demand Nordies Tour to restrict the processing of their personal data, for example, when the data subject is waiting for a response to their request for the rectification or erasure of data pertaining to them. Nordies Tour reserves the right to limit the number of free rectification and erasure requests to one time per year.
  • Data subjects have the right to lodge a complaint with the competent supervisory authority if Nordies Tour has failed to comply with the applicable data protection regulations in its operations.

 

THIRD-PARTY WEBSITES AND SERVICES

This privacy policy applies only to Nordies Tour website nordiestour.com, and Nordies Tour is not responsible for the privacy policies of other websites. The website may contain links to third-party websites. We recommend that users review the privacy policies of any other websites they use.

 

CHANGES TO THE PRIVACY POLICY

Nordies Tour may make changes to this privacy policy. Last updated on 05.02.2025.